Are you ready for a bigger task?

The Swedish Police Authority is Sweden's largest authority with approximately 40,700 employees across the country. With us, you have the opportunity to contribute to the Police's mission – to increase safety and reduce crime in society.

Police Region North is the largest region in terms of area. The region consists of the four northernmost counties in Sweden and is organized into four police areas: Jämtland, Norrbotten, Västerbotten, and Västernorrland, which together are divided into 12 local police areas. Furthermore, there are three regional units: the operational unit, the intelligence unit, and the investigation unit, a regional office, and national departments represented in the region to support police operations.

We are now looking for 5 people for a summer temporary position in Umeå during the period from June to August, starting as agreed. There may be a possibility of extension of hours after the summer period.

JOB TASKS

The employees at the police authority's service office are the face of the police and often the first contact for the public - an important point of contact. The operation is both an exercise of authority and a service function with accessibility for both external and internal service. Serving as an administrator in the reception within the police's service office is a significant role in strengthening trust in police operations by having commitment, quality, and security in the handling of cases combined with efficiency and a pleasant demeanor.

As a summer temporary employee in the reception, you will have an important role within the framework of the police's service mission. Main job tasks:

• Process passport and ID card applications

Other common job tasks may include:

• Receive and register reports from the public
• Handle lost property
• Release confiscated items
• Receive and hand out permits
• Additional tasks may arise as the flow of cases can vary greatly.

A prerequisite for you to start working as an administrator in the reception is that you are approved and certified in the mandatory training in passport handling that begins in the first two weeks or according to another agreement. Working hours are primarily scheduled during daytime Monday to Friday, but there may occasionally be evening work and work on weekends.

QUALIFICATIONS

This is an opportunity for you who have:

• High school diploma or equivalent knowledge acquired in another way
• Relevant work experience in service that has included many external direct contacts in the form of physical personal meetings as assessed by the employer
• Good computer skills and ease in learning new IT systems
• Very good ability to express yourself in Swedish, both orally and in writing
• Good understanding of the English language and the ability to express yourself well in English

It is advantageous if you also have:

• Are a police student or studying a higher education that the employer assesses as relevant for the position
• Current experience of working within the police, another authority, or public administration that the employer assesses as relevant for the position
• Current experience of working in a reception or similar that the employer assesses as relevant for the position
• Knowledge/skills regarding police data systems such as RES, lost property, RAR, and Durtvå
• Approved and valid training in RES

Personal qualities

As an administrator in the reception, you are the police's face to the public and are expected to work with commitment, availability, and efficiency. As the pace of work varies, we believe you are a person who thrives and is driven by this, while it does not affect your accuracy or customer service. We further believe that you have a service-oriented and flexible approach as well as good collaboration skills. Since the work is outward-facing and involves daily contact with people, we place great importance on your communicative ability. We also see that you are structured and responsible in your role.

We will place great emphasis on personal qualities.

OTHER

Job title: Administrator
Work location: Umeå
Working hours: Weekly planned working hours, primarily during the day
Start date: Temporary employment between June and August or as agreed. There may be a possibility of extension of hours.
Function: Reception Administrator

Apply by attaching your CV (we do not want a personal letter) and answering the selection questions. The questions are based on the requirements profile for this recruitment, and your answers will form the basis for the selection process. It is therefore important that you respond clearly and thoroughly to the questions and do not refer to other documents, e.g., CV. Answering the questions is a prerequisite for your application to be considered complete.

Please note that requirements and any merits must be met at the time of application. We use e-recruitment to streamline and ensure the quality of the recruitment process. Applications for this position will only be accepted via the Police's recruitment support Visma Recruit.

If you have protected personal information, references, or similar information that you consider to be sensitive, we recommend that you contact the responsible HR consultant before proceeding with your application. If you wish to supplement your application, please contact the responsible HR consultant.

If you become a candidate for employment, you are not entitled to vacation leave. Instead, you will receive vacation compensation paid out after the employment has ended. Occasional shorter leave with salary deduction may be granted if the operations allow this and then by agreement with the manager.

The Police Authority is Sweden's largest authority. We offer you a workplace that stimulates diversity, creativity, and personal development. Please read about our benefits as an employee of the police at: https://polisen.se/erbjudande (https://polisen.se/erbjudande)

We conduct our operations according to the six principles of the state value base: democracy, legality, objectivity, freedom of opinion, respect, as well as efficiency and service. As an employee of the police, you are expected to act according to these and contribute to their maintenance. This is a prerequisite for legal security, legal certainty, and for the police's legitimacy in society. As a representative of the police, you respect everyone's equal value and create trust in the police.

Read more about the police and our operations at polisen.se

Warm welcome with your application!